Privacy Policy

Effective Date: May 30, 2025

At Maharashtra Pet Shop, we are fully committed to respecting and protecting your privacy. This Privacy Policy outlines how your personal information is collected, used, stored, and safeguarded when you visit our website or interact with our services. By using our website https://maharashtrapetshop.com, you agree to the practices described in this policy.

1. Information We Collect

We collect both personally identifiable and non-personally identifiable information to ensure a smooth and secure shopping experience. This may include:

a) Personal Information:

• Full Name
• Email Address
• Mobile Number
• Billing and Shipping Address
• Order History
• Payment and Transaction Details (Note: All payment processing is handled securely by trusted third-party providers; we do not store sensitive payment data.)

b) Technical Information:

• IP Address
• Browser Type and Version
• Device Type
• Operating System
• Referring URLs and Exit Pages
• Website Usage Data via Cookies and Analytics Tools

This data helps us understand how users interact with our website, which allows us to continuously improve user experience and service delivery.

2. How We Use Your Information

The information collected is used strictly for legitimate business purposes such as:

• To process and fulfill your orders efficiently
• To confirm your purchase and provide shipment updates
• To respond to your queries, complaints, and support requests
• To send you relevant promotions, offers, or newsletters (only if you opt-in)
• To analyze site performance, user behavior, and enhance website features
• To comply with legal obligations and ensure secure transactions

We take your consent seriously and do not send any unsolicited communication without your permission.

3. Sharing and Disclosure of Information

Your privacy is important to us, and we ensure that your personal data is only shared when absolutely necessary:

• Third-party service providers: We may share information with logistics, payment gateways, IT service providers, and marketing partners who assist us in operating our business.
• Legal compliance: If required by law, regulation, or government request, we may disclose your information in good faith to comply with legal obligations.
• Security measures: We may share data to detect, prevent, or address fraud, technical issues, or to protect against harm to the rights, property, or safety of our users and the public.

Under no circumstances do we sell, rent, or trade your personal information to any third party for commercial gain.

4. Use of Cookies

We use cookies and similar technologies to improve the functionality of our website. Cookies help us:

• Recognize returning users
• Maintain items in your cart
• Remember user preferences
• Measure traffic and engagement analytics

You may disable cookies through your browser settings; however, doing so may limit certain functionalities of our website.

5. Data Protection and Security

We implement advanced administrative, technical, and physical security measures to protect your personal data from unauthorized access, disclosure, or destruction. These include:

• SSL (Secure Socket Layer) encryption
• Firewalled servers
• Secure payment gateway integration
• Access control policies

Please note that while we strive to protect your personal data, no system can be completely secure. We encourage you to keep your account credentials confidential.

6. Your Rights and Choices

As a valued customer, you have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your data
• Request deletion of your data, where applicable
• Opt-out of marketing communications at any time

To make such requests, please email us at info@maharashtrapetshop.com with the subject line “Privacy Request” for faster assistance.

7. Third-Party Websites

Our website may contain links to third-party websites for your convenience. Please be aware that these external websites operate independently, and we do not control their privacy practices. We recommend reviewing their respective privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will promptly delete such information from our records.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in our business, legal obligations, or data protection best practices. All revisions will be posted on this page with the updated effective date. We recommend checking this page periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please reach out to us at:

Maharashtra Pet Shop
Jaikar Wadi, Barkat Ali Dargah Rd,
Wadala East, Nandkarni Park,
Mumbai, Maharashtra 400037

📞 +91 98200 12345
📧 info@maharashtrapetshop.com
🕘 Customer Support Available: Mon–Sun, 10:00 AM – 8:00 PM

© 2025 Maharashtra Pet Shop. All rights reserved.
This Privacy Policy was last updated on May 30, 2025.